Terms of Service

The service

Embrizo turns images into machine embroidery files and offers related tools. You can digitize and preview designs with a free account. Downloading embroidery files requires a paid plan. We may improve, change or discontinue features over time.

Accounts

Use an email address or Google account that belongs to you and keep access to it secure. You’re responsible for activity on your account. You can delete it at any time from My designs.

Subscriptions and billing

• Plans are billed monthly or yearly in advance and renew automatically until you cancel.
• You can cancel or change plans at any time from My designs. Cancellation takes effect at the end of the current billing period, and you keep access until then.
• Payments are non-refundable, except where the law requires otherwise.
• Each plan includes a monthly number of design downloads, shown on the pricing page. Downloading the same design again, in any format, in the same month doesn’t count twice. Unlimited plans are subject to fair use.
• Prices may change; we’ll tell you before a change applies to your subscription. Prices may exclude applicable taxes.

Your designs

You own the artwork you digitize and the designs you create, and we claim no rights to them beyond what we need to provide the service. Only digitize artwork you have the right to use: logos, characters and brand names are often protected, and you’re responsible for the permissions needed to stitch or sell your work.

Acceptable use

Don’t use Embrizo to break the law or infringe others’ rights, don’t try to access other accounts or get around plan limits or security, and don’t overload, scrape, resell or copy the service. We may suspend accounts that do.

Stitch-outs

Results depend on your artwork, settings, fabric, thread and machine. Always check the preview and sew a test before stitching a final piece. We aren’t responsible for damaged materials or machines.

Disclaimer and liability

Embrizo is provided “as is” without warranties of any kind. To the extent the law allows, we aren’t liable for indirect or consequential damages or lost data, and our total liability is limited to the amount you paid us in the 12 months before the claim. Nothing here limits rights you have as a consumer that can’t be waived.

Changes

We may update these terms. If a change is material, we’ll update the date above and let account holders know before it takes effect.

Contact

Questions about these terms: [email protected].